Refund Policy

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Return Policy

Thank you for shopping at American Masking Corporation. We value your satisfaction and strive to provide the best possible service. Please review our return policy below:

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1. Eligibility for Returns

• Items must be returned within 7 days of the delivery date.

• Items must be unused, in their original condition, and with all tags and packaging intact.

• Proof of purchase (e.g., order confirmation or receipt) is required for all returns.

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2. Non-Returnable Items
The following items cannot be returned:

• e.g., gift cards, personalized products, perishable goods.

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3. Return Process
To initiate a return:

1. Contact our customer service team at customerservice@americanmetals.com to request a return authorization.

2. Package the item securely, including all original materials.

3. Ship the item to the following address:
    

4. Refunds

• Once we receive and inspect your returned item, we will notify you of the status of your refund.

• Approved refunds will be processed within [Number] business days and issued to the original payment method.

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5. Exchanges
If you wish to exchange an item, please follow the same return process and place a new order for the desired product.

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6. Shipping Costs

• Return shipping costs are covered by the customer.

• If the return is due to a mistake on our part (e.g., wrong or defective item), we will cover the return shipping costs.

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